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Terms of Service

TERMS OF SERVICE

Premium Green Cleaning Inc. c.o.b. as Cleaning Connect (the “Corporation”)

The “Services”:

Cleaning Connect is a subscription-based website facilitating the connection of cleaning service providers (“Cleaners”) and individuals, families, other groups of people, and corporations who are seeking cleaning services (“Clients”).  (Cleaners and Clients are collectively “Users”)

Cleaning Connect provides a platform for Cleaners to upload their personal and business information for the purposes of connecting with Clients.  Clients are able to use the search functions of www.cleaningconnect.ca (the “Website”) in order to customize their search and find the Cleaner, listed on the Website, who they deem most appropriate for their needs.  Users are able to message one another on the Website for the purposes of connecting and scheduling cleaning services.

Cleaning Connect is not a party to any relationship between Cleaners and Clients, and makes no representations or warranties as to any terms agreed upon between Cleaners and Clients.  Cleaning Connect is not liable to any User or third party, for any cleaning services, or other services facilitated through the Website.  Any use of the Website, and services contracted through the Website, is at the Users’ own risk.

Cleaning Connect does not verify any information posted on the Website by any User.  As such, Cleaning Connect does not represent or warrant that any information uploaded by Users on the Website is accurate, and will not be held liable for any consequence or damage arising from inaccurate information appearing on the Website.

Cleaning Connect does provide Clients a screening and interview service (the “Screening Service”) for a fee.  As a part of the Screening Service, Cleaning Connect will pre-screen potential Cleaners for Clients.  However, Cleaning Connect is not liable to any User or third party for false information provided by Cleaners as part of the Screening Service.  Cleaning Connect is not liable to any User or third party, for any cleaning services, or other services provided through the Screening Service, or incidents relating to any services contracted through the Screening Service.

PLEASE BE ADVISED THAT IF YOU DO NOT AGREE TO THE TERMS OF SERVICE AS OUTLINED HEREIN, YOU ARE NOT PERMITTED TO USE THE WEBSITE OR OUR SERVICES.  ANY USE OF THE WEBSITE OR SERVICES IS CONSIDERED EXPRESS CONSENT, BY YOU, OF THESE TERMS OF SERVICE.

  1. SCOPE
    1. The Website is operated by the Corporation. The Corporation offers the Website, including all information, tools and services available from the Website to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
    1. By visiting the Website, utilizing the Services in any way, and/or purchasing something from us, you engage in our Services and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).  These Terms of Service apply to all Users of the Website, including without limitation, browsers, vendors, customers, merchants, Clients, Cleaners and/ or contributors of content.
    1. Any new features or tools which are added to the Website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to the Website.   The continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
  • GENERAL CONDITIONS
    • We have the right to refuse our Services to anyone for any reason at any time.
    • A breach or violation of any of the Terms can result in an immediate termination of the Services.
    • You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
    • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the Website through which the Services are provided, without express written permission by us.
    • The headings used in this agreement are included for convenience only and do not form part of the Terms of Service.
  • USER REPRESENTATIONS AND WARRANTIES
    • You represent and warrant that all information uploaded by you to the Website is accurate.
    • You represent and warrant that you are eighteen (18) years of age or older.
    • If you are a Cleaner, you represent and warrant that you are legally allowed to provide cleaning services in the jurisdiction which you are seeking a contract/employment.
    • You represent and warrant that you or any member of your household has never been the subject of a criminal offence for negligence, fraud, theft, any violent crime, or any crime that could endanger anyone’s safety.
    • You represent and warrant that you or any member of your household has never been the subject of any civil liability for negligence, fraud, theft, any violence, or any other matter that could endanger anyone’s safety.
  • ACCOUNT SERVICES AND FEES

Cleaner

Client

  1. To access all Services provided on the Website, you will need to complete a publicly available profile to be viewed by other Users (the “Client Profile”).
  2. You agree to only provide current, complete and accurate information as it relates to your Client Profile. 
  3. If you engage in the Screening Service you agree to provide current, complete and accurate purchase and account information. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, and any other payment methods, so that we can facilitate your payment of the Services and contact you as needed.
  4. Any contravention of the above will be grounds for termination, without refund, of the Services.
  • CHANGES IN PRICE AND MODIFICATION OF SERVICES
    • Prices for our Services are subject to change without any notice to you.  In the event in the change of prices of our Services, you will be billed at the equivalent membership tier under the new pricing structure (ie. if you selected the Cleaner’s Complete membership plan, you will remain enrolled in that membership plan at the changed price).
    • We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time.
    • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.
    • We reserve the right, but are not obligated, to limit the sales of our Services to any person, corporation, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the Services that we offer. All descriptions of Services or Service pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Service at any time. Any offer of the Services made on the Website, is void where prohibited.
    • We do not warrant that the quality of any Services will meet your expectations, or that any errors in the Services will be corrected.
  • THIRD-PARTY TOOLS/LINKS
    • Any third party tool which we provide, which we neither monitor nor have any control nor input, including but not limited to; “PayPal”, “Stripe”, and “Mailchimp”, you acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools.
    • Any use by you of third-party tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
    • We may also, in the future, offer new third-party tools, resources, services and/or features through the Website. Such new features and/or services shall also be subject to these Terms of Service.
    • Third-party links on the Website may direct you to third-party websites that are not affiliated with the Website. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
    • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
  • ERRORS AND OMISSIONS
    • Occasionally there may be information on the Website or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, data, and other information. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the Services or on any related website is inaccurate at any time without prior notice.
    • We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.
  • PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content:

  1. for any unlawful purpose;
    1. to solicit others to perform or participate in any unlawful acts;
    1. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
    1. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
    1. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
    1. to submit false or misleading information;
    1. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;
    1. to collect or track the personal information of others;
    1. to spam, phish, pharm, pretext, spider, crawl, or scrape;
    1. for any obscene or immoral purpose; or
    1. to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses. 

  • LIMITATION OF LIABILITY
    • We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.
    • We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
    • You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.
    • You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products delivered to you through the Services are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.
    • Any contracts for services between Users which are facilitated through the Website or Services, are strictly between the Users.  The Corporation will not assume any liability for lack of fulfilment of any contract negotiated between Users.  As well, the Corporation will not be held liable for any damages whatsoever related to any contracts for service facilitated through the Website or Services.
    • The Corporation is not liable to any User or third party for false information provided by Cleaners as part of the Screening Service.  The Corporation is not liable to any User or third party, for any cleaning services, or other services provided through the Screening Service, or incidents relating to any services contracted through the Screening Service.
    • In no case shall the Corporation, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services, or for any other claim related in any way to your use of the Services, including, but not limited to, any errors or omissions in any content, any false or misleading information posted by Clients or Cleaners, any damage to personal property, any bodily harm,  or any loss or damage of any kind incurred as a result of the use of the Services, or any contract for services facilitated through the Website, or any content/data posted, transmitted, hacked, stolen or otherwise made available via the Services or due to your use of the Services.
    • If some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability will be limited by the maximum amount permitted by law.
  1. INTELLECTUAL PROPERTY
    1. Permission by the Corporation for your use of the Services, does not constitute any conveyance of any of the intellectual property or intellectual property rights of those Services.  Without limiting any other rights or remedies available to the Corporation in law or in equity, you acknowledge and agree that the breach by you of any of the intellectual property rights of the Corporation, would cause serious and irreparable harm to the Corporation, which could not adequately be compensated for in damages and, in the event of a breach by you of any of such provisions, you hereby consent to an injunction being sought against you, restraining you from any further breach of such provision.
  1. INDEMNIFICATION
    1. You agree to indemnify, defend and hold harmless the Corporation, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claims, demands, actions, causes of action, damage, loss, costs, liability or expense, as a result of or arising out of your use of the Services or breach of these Terms of Service.
  1. SEVERABILITY
    1. Each section, subsection, and provision of the Terms of Service shall constitute a separate and distinct covenant and shall be severable from all other such separate and distinct covenants contained in the Terms of Service.  If any provision of the Terms of Service as applied to any party or to any circumstance shall be adjudged by a court of competent jurisdiction to be invalid or unenforceable, the same shall, as to that jurisdiction, be ineffective to the extent of the invalidity or unenforceability and shall be severed from the balance of this Agreement and shall in no way affect any other provision of this Agreement, the application of such provision in any other circumstances or jurisdiction, or the validity or enforceability of this Agreement.
  1. TERMINATION OF THE AGREEMENT
    1. The obligations and liabilities of the parties incurred prior to the termination of this agreement shall survive the termination of this agreement for all purposes.
    1. These Terms of Service are effective unless and until terminated by either you or the Corporation. You may terminate these Terms of Service when you cease using the Website.
    1. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Services (or any part thereof).
    1. We may also terminate the Services for any of the following reasons:
      1. you are bankrupt or bankruptcy proceedings are being commenced against you;
      1. you have made an application/filed an action in any court against the Corporation;
      1. your assets are being seized/liquidated for any reason;
      1. you are being dissolved (if you are a corporation);
      1. you violate any of the Prohibited Uses as outlined in section 8 of these Terms of Service; and
      1. at our sole discretion at any time, for any reason.
    1. If your Services are terminated for any reason as outlined in this section 13(d)(i-v), then the Corporation will not be obligated to refund you any pre-paid amounts for Services.
    1. If your Services are terminated for any reason as outlined in this section 13(d)(vi), then the Corporation will use its reasonable discretion to in an assessment to refund any pre-paid amounts for Services, however the Corporation will be under no obligation to refund you any pre-paid amounts for Services.
  1. PRIVACY TERMS
    1. We collect personal data including but not limited to, name, title, corporation name, job, industry, expertise, postal/zip code, telephone number, fax number, email, etc. (“Personal Data”).
    1. We collect technical data including but not limited to, device use, web browser, IP address, metrics, personal websites, corporate information and logs (“Technical Data”).
    1. You consent to the following use for Any Personal Data and Technical Data collected from you:
      1.  improving our Services and the Website;
      1. contacting you directly about relevant business and technical information;
      1. contacting you directly for administrative and customer service purposes;
      1. contacting you for promotional purposes;
      1. informing the Corporation’s business decisions for the Services and future endeavors; and
      1. aggregating (publicly and privately) to provide insights to the industry.
    1. In no case shall the Corporation, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from any unintended breach or disclosure of Personal Data or Technical Data to any third party or publicly, or for any other claim related in any way to any unintended breach or disclosure of your Personal Data or Technical Data, including, but not limited to, any errors or omissions in the Corporations’ security measures, firewalls, encryption, or other data protection measures, or any loss or damage of any kind incurred as a result of the unintended breach or disclosure of your Personal Data or Technical Data thereof, resulting in Personal Data or Technical Data being leaked, posted, transmitted, hacked, stolen, made available publicly or to any third-parties in any form, or being exploited in any way.
  1. GENERAL LEGAL TERMS
    1. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
    1. These Terms of Service and any policies or operating rules posted by us on the Website or in respect to the Services, constitutes the entire agreement and understanding between you and the Corporation and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and the Corporation (including, but not limited to, any prior versions of the Terms of Service).
    1. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
    1. This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable in the Province of Ontario and shall be treated, in all respects, as an Ontario contract. Each Party to this Agreement irrevocably attorns to and submits to the jurisdiction of the Courts of Ontario with respect to any matter arising under or relating to this Agreement.
    1. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to the Website. It is your responsibility to check the Website periodically for changes. Your continued use of or access to the Website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.